SWEETDREAMS FAQ

Aphrodite Destinations

Sweet Dreams Double the Fun Vacation Certificates

How does this work?

You start by redeeming your certificate, which you can do through the mail, or online. Follow the directions on the certificate to redeem it. Then, when your redemption is processed, we will send you your reservations form. You fill out this form with the dates you wish to travel and all other pertinent information. You may check in 7 days a week (except for Las Vegas and Scottsdale locations)! This vacation is good for two adults, ages 25 and older who possess two major credit cards for verification upon checkin. The agency will then find a participating hotel, and book you a room! After redeeming your certificate through Fantastic Destinations, you pay ONLY hotel taxes from there. You can choose from ANY two of the following locations and use the vacations back to back, separately or use only one vacation:

6 day/5 night locations-(may not use both vacations at the same location- only one location per family per year- for example, you cannot stay both vacations back to back at St. Maarten)

· St. Maarten

· Costa Del Sol , Spain

· Palm Beach , Aruba-Allegro Resort- this hotel also requires the purchase of the all inclusive package-$75 per person per day, since it only offers all inclusive

· Cumbria , England

· Freeport , Bahamas

· Puerto Vallarta , Mexico

4 day/3 Night Locations

· Cabo San Lucas

· Honolulu , HI

· Cancun , Mex

· Orlando , FL

· Runaway Bay , Jamaica

· Daytona Beach , FL

3 day/2 Nights

· Westerley , RI

· Scottsdale , AZ

· Ft Lauderdale , FL

· Steamboat Springs , CO

· Williamsburg , VA

· Las Vegas

When Should I Redeem My Certificate?

You must redeem your certificate within 30 days. Even if you are not sure when and where you want to travel, you should redeem the certificate and obtain your reservation form. You can then send in your reservations form to the Travel Agency, noting on the form where you wish to travel. Then, if you are unsure of your desired travel dates, you can phone them in to the Agency at a later time!! But you MUST redeem your initial certificate within 30 days!!!

Can I Pick The Hotel? What Kind of Hotel Will I Be Staying In?

No, you do not get to choose the hotel. The Travel Agency, once receiving your reservation form, finds a hotel in the program that can accomodate the request. You do not get to choose. You'll be staying in a quality facility along the lines of a Holiday Inn, Best Western or Quality Inn. The hotels vary depending upon the location. In some cities (like Orlando and Las Vegas ), you will often have the choice of staying in 2 or more different areas. Some hotels provide mini-suites complete with microwave, refrigerator and coffee maker. The hotels are ALWAYS guaranteed by the Travel Agency to be 3 star and better.

How do I redeem my certificate? Can I use a credit card?

We have recently begun accepting credit cards, so you can now either send in your certificate with your credit card information on it to our physical address, or you can also redeem your certificate on Secure Server using your credit card. You will be selecting your desired location or coupon book, filling in your ID Number on your certificate, and providing your credit card info for the $30 agency processing fee. You will then receive your reservations packet) in the mail within approximately 10 business days.

How Can the Travel Agency Get These Hotel Deals?

Hotels are rarely completely occupied except for major holidays. Rather than have empty space with no people using the restaurants and lounges, many hotels contract with travel agencies to fill the space at a huge discount. The travel agencies and hotels want repeat business. The hotel also wants people using the facilities, especially if they have a casino in the hotel.

Why Can't I Just Call a Toll-Free Number To Book My Room?

If you want to pay full price for hotel rooms, you can always call a regular travel agency. You can have long conversations and debate the merits of various hotels in different cities. In order for this travel agency to operate on its slim profit margin, the agency must control the amount of time used by employees on any single reservation. This saving is passed along to you as part of this offer. For this reason, you must follow the directions on the certificate to complete your redemption.

Can I bring a friend??

Yes! Yes, the certificate is good for 2 adults, age 25 and older. Children are welcome at a small surcharge.

Can we go with another couple?

These certificates are not good for group travel. Two couple could each individually redeem certificates for the same city and dates, but there is no guarantee that they would end up staying in the same property. You may request it when you make your reservations with the Travel Agency, but it is not guaranteed.

Can I bring my kids?

Yes! Children are generally $5 per child per night.

Can I Reserve My Own Hotel Room and Call You To Pay For It?

No. The travel agency only works with selected hotels. They must make all reservations.

What Is My Total Cost To Use This Certificate?

As the certificate states, you will pay a $30 processing fee when you fax or mail in the certificate or redeem it online. You will receive a reservation form in the mail within approximately 2 weeks after we process your certificate. You will use this reservation form to make your room reservation requests. When you mail in this form, you will pay a room tax deposit of $25 per vacation location per room (not per person) . Depending on the length of your stay, the $25 tax deposit may cover your hotel tax cost. Taxes are generally about $10 per night per room for locations outside the US . In the Bahamas , they are about $14 per night per person. THAT'S IT!!! Of course, you would be paying room taxes for any hotel room you would normally use anyway.

Do I Have To Attend Any Sales Presentation To Receive This Offer?

While you may be offered a timeshare presentation in exchange for tickets or meals, you are not required to attend a timeshare presentation in order to receive your vacation stay.

What Happens After I Send In the $30 Redemption Fee?

You will receive a reservation form in the mail within 7 to 10 days after we process your certificate. You will use this reservation form to make your room reservation requests. When you mail in this form, you will pay your room tax deposit of $25 per vacation location. Of course, you would be paying room taxes for any hotel room you would normally use.

Do We Have To Buy Transportation From the Travel Agency?

You are not required to purchase transportation from the travel agency. You can make any travel arrangements you would like. Please do not purchase non-refundable travel tickets until you have received written confirmation of your hotel reservations. If you purchase plane tickets in advance, you may have to make changes to accommodate your hotel reservations.

Are There Any Times When I Can't Reserve a Room?

While there are no blackout dates, holiday travel could be more difficult to get.You are allowed to check in 7 days a week, except for Las Vegas and Scottsdale locations, which require checkin on a Sunday, Monday or Tuesday.

How Many Other People Use These Certificates?

The travel agency handles thousands of reservations each month. Many of those reservations are from repeat customers, which is how they make their money. They get the repeat customers because they deliver what they promise.

(617)517-3448

(617)796-5801(v. m.)